Section 01
How to request deletion
Crest accounts belong to an organization’s workspace, so deletion is handled together with your workspace Owner or HR administrator.
- In the Crest mobile app: open More → Settings & privacy → Delete account and confirm. Your request is sent to your workspace Owners immediately.
- By email: write to privacy@crestcloud.app from the email address on your Crest account, with the subject “Account deletion”. If you can no longer sign in, tell us your name and workspace so we can verify you.
Section 02
What is deleted
- Your sign-in access: the account is deactivated and sessions and push-notification tokens are removed.
- Your profile details such as contact information, avatar and emergency contacts are removed or anonymized.
- Location pings and device data collected from the mobile app are deleted.
Section 03
What we are required to keep
Payroll, attendance, expense and audit records are financial and employment records that your employer must retain by law. These are kept in anonymized or pseudonymized form for the legally required period and are then deleted. They are not used for any other purpose.